Frequently Asked Questions

Q. How soon can you go out and inspect the houses?

A. Home inspectors are an essential business, and we have been working continuously through the COVID-19 pandemic. We will set up an appointment time with you for your home inspection in the McKinney, Anna, and Frisco, TX area.

Q. How long will it take after the inspection for me to get the report?

A. After your home inspection, we typically get your report back to you in the same day.

Q. Do your reports contain images?

A. Yes, our home inspection reports do contain images!

Q. Are you licensed and insured?

A. Yes. In the State of Texas, it is required that all home inspectors are licensed and insured.

Q. What tools/equipment do you use for inspections?

A. Our home inspector uses water pressure gauges, Flir infrared scanners, moisture meters, and laser levels - in addition to feet, eyes and brain of course.

Q. Is there anything I should do on my end prior to the inspection taking place to ensure it can be completed properly?

A. Home owners will have an easier time by preparing for a home inspection in advance. This avoids surprises. The last thing an owner needs is for a home inspector to not be able to complete the inspection because the owner was not prepared.

Whether you're hiring an inspector to inspect your own home or expecting the buyer's home inspector to show up on your doorsteps, it's best to be thoroughly prepared. As a general rule of thumb, please secure valuables or prescription medications, if any.

Follow these steps to ensure that your home is ready for inspection:

1. Securely crate your pets (dogs and/or cats) or remove them from the premises.
Most pets are stressed if a stranger is in their house or on their territory. The inspector will also be entering and exiting the house during the inspection and we do not want any escapees OR the inspector and clients encountering a dog becoming territorial and/or aggressive.

2. Be on time because the inspector will be.
If an inspector makes an appointment with you for 9:00 am, have the house ready for inspection at 8:30 am. Sometimes the inspector will start by turning on systems to be checked inside the house and sometimes (depending on weather) the inspector will check the exterior of the home first, so be prepared by the starting time and leave the shades down or drapes drawn until you are dressed. More than one unprepared seller has been "surprised" by a stranger walking around in the backyard. It is not required for the owner(s) to vacate the house during the inspection, we realize it is not always convenient. However please be aware our client will normally attend the inspection during the last hour of the time slot so the owner may wish to absent themselves during that time.

3. Utilities must be connected and on.
The home inspector will need to turn on the stove, run the dishwasher, test the furnace and air conditioning,
so leave the utilities on, especially if the house is vacant. It's impossible to check receptacles for grounding and
reverse polarity if the power is turned off. Without utilities, the inspector will have to reschedule,. If you are selling
your home it could delay the closing of your transaction. Also, please make sure no items are left in the oven or microwave as they will be tested.

4. Provide clear access and space to all areas to be inspected.
Including but not limited to around plumbing, water heaters, furnaces, electrical boxes, HVAC equipment, attic access, pool equipment, under sinks, windows, garage(s), etc. Remove boxes, bookcases, furniture and anything else blocking access including but not limited to: plumbing, furnace, air conditioner, water heater and other systems, including under sinks in kitchen, bathroom, etc. The inspector will need three to four feet of working space to inspect any and all of these items but is not limited specifically to these items. The inspector is not allowed to move anything themselves and if they don't have access, an inspection may have to be rescheduled.

5. Make sure all pilot lights are ignited.
The inspector will not light pilot lights because they are not covered for that type of liability. If your pilot lights are not lit, then important items such as the water heater, gas stove or furnace will not be inspected and the buyer could delay closing until those inspections are completed.

6. Make sure attic and/or basement are easily accessible.
The inspector will need to get into your garage and/or attic, A/V/A/C, electrical panel, water heater, etc. as well, so keep a path cleared to all areas to be inspected.Check for water in the basement. Move boxes away from the walls. Vacuum spider webs. Look in the attic for possible rodent droppings.

7. Leave keys for outbuildings, electrical boxes, gates, etc.
Leave the remote controls for your garage door opener or a key if the garage is unattached to the house. Unlock the covers for your sprinkler system and electrical box. Leave a key for exterior building access.

8. Clear away brush from exterior inspection points.
Nobody expects you to shovel a tunnel around your home if snow is blocking the foundation but, in the winter, do provide a path around the house and make sure sidewalks are de-iced. In the summer, cut down dead tree branches and clear brush from the foundation. Move trash cans away from the house.

9. Provide repair documents.
Make available to the home inspector all invoices and documents regarding remodeling projects or new items such as a roof or furnace. If you've upgraded the electrical from ungrounded to grounded, installed a new dishwasher or repaired a leaky faucet, find the paperwork. It will give the buyer peace of mind to know those items were reinspected.

10. Prepare to be away for four hours minimum.
(If you are having an 11 month warranty inspection, please disregard this paragraph.)

The buyer will most often attend the inspection during the last 30 minutes of the scheduled time and buyers feel uncomfortable asking questions of the inspector if the owner is present. Try to schedule a time for the inspection when you can be out of the house, and take the children with you.

If the weather is inclement, high temperatures are present, you are a senior citizen, or you have small children, please don't feel that you have to vacate the house. Just be sure to allow the home inspector space and privacy in order to conduct the home inspection. Be aware that the buyers will arrive during the last hour of the appointment time so you will want to make yourselves scarce during that period of time. If you must be present and all children under 18 live in the home, they must have adult supervision at all times during the inspection, or please have them leave the house with you. Make sure any residents of the home are aware of the inspection time and presence of the home inspector.